The Software Business Analyst role represents multiple business specialties or cross-functions on formal project teams, and is responsible for gathering and analyzing data, defining specifications, and analyzing and documenting business processes.

DUTIES AND RESPONSIBILITES

• Transforms requirements into functional designs/specifications.
• Collaborates with user experience specialists and developers to create solutions/features to address customer needs.
• Resolves design issues and addresses developer and QA team questions.
• Creates detailed design documents, help content, and other product documentation.
• Leads brainstorming sessions with cross-functional teams.
• Researches problems and recommends approaches for solving the problems.
• Conducts usability tests, presentations and/or focus groups with users.
• Conducts gap analyses and feasibility studies.
• Serves as a subject matter expert and create high value insights that influence design and solution decisions.
• Works closely with product management to identify issues in design, support, and quality assurance.
• Identifies and recommends process and design improvements.

QUALIFICATIONS:

• Advanced analytical, problem-solving and troubleshooting skills.
• Proactive and self-motivated and the ability to work under pressure.
• Experience prioritizing features and functions based on product vision and release goals.
• Solves problems in a time-constrained situation.
• Excellent communicator (verbal/written/presentation).
• Ability to meet and coordinate multiple tasks and tight deadlines.
• Proficiency in Microsoft Word, Excel, PowerPoint and Visio.
• Experience creating wireframes and mockups using Balsamiq Mockups, Axure, iPlotz, PhotShop, Pencil Project, UXPin or other wire framing tools.
• Ability to synthesize large amounts of information into requirements, use cases, and design specifications.
• Experience creating issues/tasks in JIRA and requirements and use cases in Confluence.
• Bachelor's degree or above in Computer Science, Business Administration, or Management or equivalent experience.
• Ability to lead collaboration and brainstorming sessions and to build consensus.
• Experience working directly with management, developers and quality assurance specialists to accomplish team goals.
• Experience in sustainability or EH&S compliance software domains a plus.

How to apply:

FirstCarbon Solutions (FCS) is an equal opportunity employer. Please email your resume with cover letter and salary history to careers@firstcarbonsolutions.com with "Software Business Analyst, Last Name, First Name" in the subject heading.